Rich Hardwood Refinish LLC is a licensed company dedicated to the art of hardwood refinish!
Rich Hardwood Refinish LLC is a licensed and insured company, dedicated to the art of hardwood refinish. Our desire to perfect the craft, gives each and every one of our customers, contractors and homeowners, satisfaction, 100% of the time. We are professional, efficient and affordable! Trust your floors to the professionals who will focus on transforming your wood floors into sheer elegance. Whether it's new site finish, prefinished or existing hardwood, we are at your service!
Keywords: wood, hardwood, refinish, stain, coating, buffing, remodel, home improvement, flooring, floors, sanding, sander, floor stripping
Interview Q&A
How long have you been in business?
3 years
What is your primary product or service?
Hardwood Sanding, staining and coating
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Became interested in hardwood refinishing while working closely with a friend who also owns a flooring company. I saw an opportunity to be better than the competition. I have 20 years of sales finance and managerial credentials.
How do you differentiate yourself from other businesses in your category and area?
Intangibles are the key to this business. Punctuality, not cutting corners and attention to detail where lacking with what I had witnessed in my previous experience. And these are the things I pride myself on being.
How many locations do you have and do you have plans to expand?
Currently 1 location and plans to add one location every 5 years.
What type of payments do you accept?
Acceptable payments include cash, check or credit card
Which areas do you service?
We serve Knoxville and surrounding counties
Who owns your company or runs daily operations?
Rich Hardwood Refinish LLC is owned and operated by Kelvin Richardson.
What are your hours of operation?
7a-7p M-F
9a-3p Sat
What is the best compliment anyone can give you?
That I say what I do and I do what I say!
What is your favorite quote or Bible verse?
John 3:16